Resort Information

The after hours owner emergency number is 772-219-4474.  
This will ring a service which will contact the property manager for actual emergencies. 

Information and Guidelines for Rental Guests

Thank you for being our guest at our CLASS A Motorcoach Resort!
 
 
Please observe the following guidelines that were developed for your safety, and the consideration of your neighbors. If you should have any questions, please stop by the MotorCoach Resort Office. We will be happy to assist you.
 
After Hours Rental Guest Emergency Number is 772-631-9395 (4:30 pm. to 8:00 a.m.)
 
Rental Company Office Hours:
 
October-April (Peak Season):
Monday-Friday 8:00am-4:30pm
Saturday-Sunday 9:00am-4:00pm
May-September:
Monday-Friday 8:00am-4:30pm
Saturday and Sunday: Hours may vary.
Gate FOB Return: Please return FOB to either the office or drop in white box located across from the office in the hook up lane.
 
Check-in Time: 1:00pm until 4:00 pm. If you will be arriving after hours, please call the office before 4:00pm to notify us. Please plan to arrive before 7:00 pm. Anyone that arrives after 7:00 pm will be unable to enter the resort and will be charged for that night. (Strictly Enforced) 
Check-out Time: 10:00 a.m. Please contact the Rental Guest Services office no later than 10:00 am the day prior to scheduled departure, if you wish to extend your stay, if possible.
 
Quiet Hours: 10:00 p.m. to 8:00 a.m. 
 
Mail: Mail services are provided for long term rental guests. Mail must come in a bulk package. An outgoing mail basket is located at the Guest Services office. The U.S. Post Office is located less than a mile south on Peacock Blvd.
 
Laundry: Located in the bathhouses. Debit/Credit card operated machines. Each laundry facility has a designated washer and dryer for pet articles. 
Outside Drying: Please do not use clotheslines, drying racks or your awnings to dry towels and personal belongings. Dryers in the laundry room are for your convenience.
 
Trash: Leave trash in a secured plastic bag at the curb for pick up not later than 10:00 a.m. NO overnight!
 
Guests: All guests must register at the Guest Services office. The basic rate includes 4 people. Additional people are $10 per day, per person (6 person maximum per sites).
 
Children: You are responsible for all actions and behavior of the children or minors with you. Unruly behavior may necessitate your having to leave the Resort without a refund. Children are not allowed in the clubhouse or pool areas without adult supervision.
 
Responsibility: You are always responsible for the conduct of your children, pets, and guests. Management reserves the right to refuse admission and to restrict its clientele to those who conform to the Resort guidelines. Management does not assume responsibility for injuries or accidents.
 
Pet Policies: Pets are restricted to two (2) pets per lot. Dogs are to be exercised in the dog walk areas. Owners must always clean up after their pets. Dogs are to be always leashed with leashes no longer than six (6) feet and controlled in a manner to be kept off private lots. Dogs are not allowed on the golf course. Please DO NOT allow your pet to run loose at any time. Pets are NOT allowed in the clubhouse pool area, laundry facilities, bathhouses, or clubhouse. Pets are not allowed to be left unattended or to make excessive noise. Pet pens are not allowed on the premises. Management reserves the right to ask anyone not in compliance with these rules to leave the Resort. Please be thoughtful towards others when dealing with your pet. We also, suggest you carry your pets last shot records in case an issue should arise.
 
Trailers and Tow Dollies: May NOT be stored on the lot, in the Resort or in any parking lot. Please Inquire at the Guest Services office about nearby storage before making your reservation.
 
Dress Code: Casual attire is the generally accepted standard. Owners and guests, always, shall wear clean, appropriate clothing. Men are required to always wear shirts. Shorts are permitted. Bare feet are permitted in pool or patio areas only. A cover up MUST be worn to and from pools/spas. 
 
Internet: Free Wi-Fi available on each lot, in the clubhouse and all 4 pool/laundry areas.
 
Golf: Is free and included in your stay. Walk on Golf Course only. NO Golf Carts or Pets permitted on the greens.
 
Golf Carts: No motorized vehicles are to be driven between dusk and dawn if not equipped with headlights and taillights and can only be operated on paved streets. Only licensed drivers may operate any type of motorized (electric or gas) vehicle in the resort.
 
Vehicles: Class A motorcoaches, a minimum of 25 feet in length, and two vehicles allowed per site. Jack Pads are required to be used on every lot. The Resort speed limit is 10 mph. All towed vehicles are required to be unhooked in the runway at check in. There is No signage allowed on any vehicle.
 
Motorcoach and Car Washing: There is no charge for washing your windshield only. Battery washing is prohibited. Please contact the office for information on detailing services for your Motorcoach needs. You may wash your coach at the lot with a $10 wash permit from the Rental Office.
 
Swimming Pool: Children 16 years or younger are not allowed in the pool area without adult supervision. Please observe posted regulations. Food and glass containers are not permitted in the pool areas. Pools are closed when the sun goes down.
 
Hot tub: No children under 12 are allowed.
 
Bathhouses: Please keep the Bath house always clean. They are all open 24hrs
 
Glass: Please confine any glass containers to your site.
 
Bikes and Inline Skates: Permitted on the streets, except for the high traffic check-in area. Please obey all traffic signs. ATVs, Hover Boards, Scooters & Skateboards are not permitted.
 
MISCELLANEOUS: The use of skateboards, hoverboards, or scooters (foot operated or electric powered) and participating in games of basketball, football, baseball, and other sports activities are prohibited in on or about the Common area, except in designated areas if any. Golf Course: Children sixteen (16) years of age or younger must be accompanied by a responsible adult and may not drive any golf cart.
 
Flags: Only one (1) American flag may be displayed on your coach. No other flags are allowed.
 
Patio Lights: Hanging patio lights are not permitted.
 
Signs: Signs are not permitted on your coach or your lot.
 
Lots are privately owned. Please respect your neighbors' privacy and property.
 
Site assignment is subject to change prior to arrival due to sales or other conditions.
 
 

Mail

Mail is distributed after 12 p.m. Monday-Friday unless otherwise posted (due to holidays or office closures).  Each owner is provided a mailbox in the mailbox bay under the tiki by the pickleball courts. There is an outgoing mail slot located in each mailbox bay, checked daily, Monday-Friday. Bulk “junk mail” flyers and mailers, and newspapers, will be kept for display and may be picked up in the office. All packages that cannot fit in your mailbox and are received in the office will be stored in the mail room, and a call made to lot owners advising you of receipt. Please ensure all mail is addressed to your property address. If using 800 NW Peacock, please ensure you provide your lot number. There is no mail or package pick up on weekends. All forwarding mail requests will be sent out on Fridays at 3:30 p.m. unless otherwise posted. Owners are responsible to provide pre-posted, pre-addressed envelopes for forwarding, and must contact the office when forwarding is desired. All mail will be in your mailbox until that time. We are not responsible for lost or missing mail or packages. Please contact the parcel delivery service. For further information, please refer to the Mail Policy located under Documents, and provided in New Owner packages.

Laundry

Laundry facilities are located in the North, South, and East Pool Houses. These are Debit/Credit card operated machines. Please be mindful that there are designated machines for pet articles in each laundry facility. Please clean all machines after use. If there is a service issue, please follow the prompts noted on the wall, contacting AAxon directly.  
 
 
Please do not use clotheslines, drying racks, or your awnings to dry towels and personal belongings. Dryers in the laundry room are for your convenience.

Trash and Recycling

Please leave trash in a secured plastic bag at the curb for pick up no later than 10:00 a.m. Do NOT leave it out overnight!
 
The recycle dumpster is located by the big dog park and Maintenance Building on NW Boundary Drive. PLEASE break down any boxes before putting them in the recycling dumpster. 

Internet and Cable Services Information

 
 
Internet and Cable Service is provided to lots 1 thru 502 by Opticaltel.
 
 
 
 
 
 
 
 
 
 
 
Internet and Cable Service is provided to lots 503 thru 570 by Blue Stream.